The criticality of Supply Chains in ensuring the competitive advantage for organizations has made the Supply Chain Management as a key strategic function in many modern day organizations. As power in a broad spectrum of supply chains has shifted towards the customer or end user (LaLonde, 1997), the organizations striving for enhanced customer satisfaction have to move away from managing their own suppliers to the ardent task of managing the entire supply chain of their customers. This involves management of an entire network of organizations that are involved, through upstream and downstream linkages, in different processes and activities that produce value in the form of products and services in the hands of ultimate customerSCM, thus provides a process-oriented framework for end-to-end management of activities that ensure effective customer service. SCM is an interdisciplinary function involving aspects of marketing (e.g., distribution management), logistics (e.g., transportation and distribution), and operations management (e.g., production planning, inventory management). The compartmentalization of such functions in various functional domains during 80's and early 90's have resulted in huge losses due to lack of synergy. The SCM provides convergence of these functions to ensure better services to the customer.During the last five to ten years, practices in supply chain management have changed dramatically due to better management practices (e.g. customer relationship management, business process innovation, JIT, quality management), information technology (e.g., communications, data warehousing, data mining, decision support systems, knowledge management), and global competition (e.g., global corporations, global networks). The course intends to cover the fundamental aspects of Supply Chain Management for providing insight for the student for designing and implementing effective supply chains. The course discusses the tools and techniques of supply chain management and illustrate their applicability in live cases.The course will equip the participants with necessary skills to manage complex supply chains by leveraging on information technology

The criticality of Supply Chains in ensuring the competitive advantage for organizations has made the Supply Chain Management as a key strategic function in many modern day organizations. As power in a broad spectrum of supply chains has shifted towards the customer or end user (LaLonde, 1997), the organizations striving for enhanced customer satisfaction have to move away from managing their own suppliers to the ardent task of managing the entire supply chain of their customers. This involves management of an entire network of organizations that are involved, through upstream and downstream linkages, in different processes and activities that produce value in the form of products and services in the hands of ultimate customerSCM, thus provides a process-oriented framework for end-to-end management of activities that ensure effective customer service. SCM is an interdisciplinary function involving aspects of marketing (e.g., distribution management), logistics (e.g., transportation and distribution), and operations management (e.g., production planning, inventory management). The compartmentalization of such functions in various functional domains during 80's and early 90's have resulted in huge losses due to lack of synergy. The SCM provides convergence of these functions to ensure better services to the customer.During the last five to ten years, practices in supply chain management have changed dramatically due to better management practices (e.g. customer relationship management, business process innovation, JIT, quality management), information technology (e.g., communications, data warehousing, data mining, decision support systems, knowledge management), and global competition (e.g., global corporations, global networks). The course intends to cover the fundamental aspects of Supply Chain Management for providing insight for the student for designing and implementing effective supply chains. The course discusses the tools and techniques of supply chain management and illustrate their applicability in live cases.The course will equip the participants with necessary skills to manage complex supply chains by leveraging on information technology